If a member submits a complaint about their direct supervisor, that complaint should be directed to their supervisor’s next higher. If the complaint is on-going or it appears to not be getting treated properly, it is always appropriate to follow the Chain of Command as high as the Clan Senior Enlisted Leader if necessary. There will NEVER be retribution or punishment as a result of submitting a complaint about a superior. All members are to be treated fairly, and part of that is holding members accountable for how they work with those under their command. No member should hesitate to report any inappropriate behavior or wrong-doing by any other member, as long as it is handled properly and with all due care. If any retribution or harassment takes place as a result of a complaint submitted properly up the CoC, the member doing so will face the highest forms of punishment.