Guest BigMac530 Posted January 27, 2011 Share Posted January 27, 2011 Whenever i load BC2 it freezes and take about 5 mins to unfreeze and get to the menus. Then any command that i make (join game, refresh server, etc) it will freeze and unfreeze awhile later. I have reinstalled BC2 and the problem still persists. I bought the game on Steam just in-case you were wondering. Link to comment Share on other sites More sharing options...
Guest Ret.Maj.Xander=US= Posted January 27, 2011 Share Posted January 27, 2011 Can't the magical Alienware gods help you? It sounds like a driver issue. Try searching for the newest drivers for your gfx card. It could also be some bad ram, run a memory check this is a good one. If that doesn't fix it, call Dell. You paid for their support for a reason. Isn't that why you said you don't like building them because "when something goes wrong I want to have tech support to call" Link to comment Share on other sites More sharing options...
Guest CC.Decayed=US= Posted January 27, 2011 Share Posted January 27, 2011 Either a video card or hard drive issue. Did you recently update your drivers? Link to comment Share on other sites More sharing options...
Guest BigMac530 Posted January 27, 2011 Share Posted January 27, 2011 Can Alienware jokes be put to the side for a bit? How do i run that Memory test? I did not update any drivers. I was thinking that updating the drivers would fix it, but BC2 is the only game that is freezing up. Link to comment Share on other sites More sharing options...
Guest gamerk2 Posted January 27, 2011 Share Posted January 27, 2011 I know a lot of drivers for both ATI and NVIDIA have problems with BC2; The last WHQL drivers from NVIDIA sound to be the best they've put out in a while, and for ATI, I know the 10.8 drivers are considered the most "stable" for BC2. Link to comment Share on other sites More sharing options...
Guest RET.MG.Qotsa=US= Posted January 27, 2011 Share Posted January 27, 2011 Some things that helped me were Allow through firewall/Security program as exception I had 3 sticks ram but 4 slots, I removed 1 and runs way better, Thanx Xander BTW,,,, went to vid card site and downloaded latest driver shut down any background proceses not needed restart router if I think of anything else I will post, Oh yea, Show up for Meeting ; ) Link to comment Share on other sites More sharing options...
Guest Ret.Maj.Xander=US= Posted January 27, 2011 Share Posted January 27, 2011 You need to boot to the memtest. Its a small program but you need to either burn it to a CD or mount it on a USB flash drive and boot to it. Memtest is built into most Linux distros but for windows you need this application, it won't do ANY harm to your computer, this is only a tool that checks if your RAM sticks has any bad areas. The memtest is more if you think its not the video drivers which there is a solid 80% chance that it is video card driver issues. *I also reserve the right to freely speak about the horribleness of alienware at anytime. But I still stand by the fact that you should use the tech support you are paying for, and not rely 100% on us. Link to comment Share on other sites More sharing options...
Guest BigMac530 Posted January 27, 2011 Share Posted January 27, 2011 I always put Avast in "game/silent" mode when playing games. I don't think its the ram because I didn't upgrade anything. And if i update any drivers I will need someone to walk me through it on Xfire/Steam. (Remember that time, Xander?) And i just dumped my old Home/Internet/Phone service for Verizon FiOS so I doubt it is the router. Link to comment Share on other sites More sharing options...
Guest BigMac530 Posted January 27, 2011 Share Posted January 27, 2011 My CCC version is 10.7 (ATI Radeon HD 5870) Link to comment Share on other sites More sharing options...
Guest BigMac530 Posted January 27, 2011 Share Posted January 27, 2011 In addition, im having a hard time getting the Memory Test to work. Steps and instructions? Link to comment Share on other sites More sharing options...
Guest CC.Decayed=US= Posted January 27, 2011 Share Posted January 27, 2011 There is a windows version, try this first. It picks up most errors, built off the one Xander posted. http://hcidesign.com/memtest/ Also, update your drivers to 11.1 I just did that yesterday and it is running better, but I do have a 6950 so maybe it's just better optimized for the newer card i dunno Link to comment Share on other sites More sharing options...
Guest BigMac530 Posted January 28, 2011 Share Posted January 28, 2011 The memtest thing told me that i should run two at the same time, so i did. Both were entered to test 2047 MB at the same time. (Recommended by Memtest) I ran the test for about an hour and had 157.7% Coverage with 0 errors. http://i780.photobucket.com/albums/yy89/bigmac150/photo1.jpg Anyone wants to walk me through updating my ATI drivers after tonights meeting? Link to comment Share on other sites More sharing options...
Guest CC.Decayed=US= Posted January 28, 2011 Share Posted January 28, 2011 It's easy. http://www.amd.com/us/Pages/AMDHomePage.aspx Desktop Graphics, Radeon HD Series, Radeon HD 5xxx Series PCIe, your OS Download Catalyst Software Suite (about 90 megs) Run it. Don't worry about uninstalling your drivers cause ATI does it for you. Link to comment Share on other sites More sharing options...
Guest BigMac530 Posted January 28, 2011 Share Posted January 28, 2011 Ok i am now selecting components to install. Let me know by number what is need JUST to update the drivers. 1. Cata;yst Control Center 2. CCC Install Manager 3. Lord of the Rings FREE Trial 4. ATI Display Driver 5. HDMI/DP Audio Driver 6. ATI Stream SDK v2 Developer 7. Microsoft Visual C++ 2010 Redistributable 8. Communication Opt-in 9. AMD Drag and Drop Transcoding 10. WMV9/VC-1 Video Playback 11. Catalyst Control Center 2 *Note* I am connected to my GPU with an HDMI cable. Link to comment Share on other sites More sharing options...
Guest Ret.Maj.Xander=US= Posted January 28, 2011 Share Posted January 28, 2011 1,2,4,5,7,10,11 I don't own a ATI card but that looks like the basic driver stuff. Link to comment Share on other sites More sharing options...
Guest BigMac530 Posted January 29, 2011 Share Posted January 29, 2011 Updating drivers went smooth and BC2 is working great now. Thanks everyone for your help and support! Link to comment Share on other sites More sharing options...
Guest BigMac530 Posted January 29, 2011 Share Posted January 29, 2011 My computer BSODed out of nowhere. I think it was going into sleep mode and during that process it BSOD. All i know is my monotor was in sleep mode because i was on the PS3 and i see my monitor turn blue. Driver issues? Link to comment Share on other sites More sharing options...
Guest MAJ.Kaossilator=US= Posted January 29, 2011 Share Posted January 29, 2011 The best way to track down the problem with BSOD is to either grab the info from the BSOD itself, or check the Windows Event Log right after it happens. Generally the pertinent info in the BSOD will go something like: Stop: 0x00000000 (oxoooooooo oxoooooooo oxooooooooo oxoooooooo) tcpip.sys - Address 0x00000000 base at 0x000000000 DateStamp 0x000000000 Download THIS PROGRAM FROM HERE. It will basically take the Windows dump file that is generated after any BSOD and make it a bit easier to read for people who know what they're looking for. There are a few ways to use this and I'll try to break them down a little bit here, but if it's confusing you can PM or post here and I'll gladly offer more assistance if I can. This may or may not look a bit daunting, but it really will be the quickest and easiest way to diagnose the problem without having you turn Windows inside and out looking for events and such. 1. When you first open the program, it should already have entries if you've been experiencing BSOD's. Windows has already generated logs for the ones you've already seen, so the program should be able to find those and display them. 2. Highlight the topmost entry (should be the most recent), and there are 4 ways of viewing it. You can tap F6, F7, F8, or F9 to alternate between those 4 views. F6 will display all drivers active at the time of the BSOD, and should highlight in red the ones that caused the problem if it was a driver issue. F8 will display the BSOD itself as you are used to seeing it when Windows crashes. 3. If you feel comfortable either google searching or you already are familiar with the drivers that are highlighted, you should be able to resolve it. 4. Otherwise, you can make sure that same most recent entry is highlighted again, and go to the File menu, and click "Save Selected Items". That will save a .txt file to somewhere of your choosing. Paste the contents of that file into a post here or a PM. Link to comment Share on other sites More sharing options...
Guest Ret.Maj.Xander=US= Posted January 29, 2011 Share Posted January 29, 2011 Do what Kaos said. Link to comment Share on other sites More sharing options...
Guest BigMac530 Posted January 29, 2011 Share Posted January 29, 2011 ================================================== Dump File : 010211-19078-01.dmp Crash Time : 1/2/2011 2:33:46 AM Bug Check String : DRIVER_POWER_STATE_FAILURE Bug Check Code : 0x1000009f Parameter 1 : 00000000`00000004 Parameter 2 : 00000000`00000258 Parameter 3 : fffffa80`05505680 Parameter 4 : fffff800`00b9c510 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+765da File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7600.16617 (win7_gdr.100618-1621) Processor : x64 Computer Name : Full Path : C:\Windows\Minidump\010211-19078-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7600 Dump File Size : 577,264 ================================================== Link to comment Share on other sites More sharing options...
Guest MAJ.Kaossilator=US= Posted January 29, 2011 Share Posted January 29, 2011 Can you please post all software you use for antivirus? I've seen that one with ZoneAlarm conflicting with other AV programs. I would recommend removing ALL AV programs and replace them with either MSE (Microsoft Security Essentials) or AVG 2011 Free Edition. Let us know if this still persists even after you do this. I would recommend anyone with BSOD issues to research their particular error message against carrona.org's listing. It's a fantastic troubleshooting site that will really assist you in drilling down to what your particular issue is. In a lot of cases there will be several usual causes and over time you will get to know the most probable ones as you encounter them. No one ever expects people to memorize BSOD's so this is a particular useful resource. Per that site, this error is typically: Memory corruption, Hardware (memory in particular), Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack I know that looks like a lot, but as I said antivirus is the easiest to check and also the most likely given that you've recently ensured your drivers are up to date. /** EDIT: As another thought - go to your Control Panel, System and Security, Windows Update, and click on "View Update History". Is the most recent update lining up with the first time you ran into this BSOD? **/ Link to comment Share on other sites More sharing options...
Guest BigMac530 Posted January 30, 2011 Share Posted January 30, 2011 I use Avast! Free edition. Could it be related to the recent updates of my GPU drivers? Link to comment Share on other sites More sharing options...
Guest Ret.Maj.Xander=US= Posted January 30, 2011 Share Posted January 30, 2011 Crash Time : 1/2/2011 2:33:46 AM Thats not from the most recent dump. That is almost a month old. Find the one that happened today/yesterday. It is almost defiantly caused by the GPU drivers. Link to comment Share on other sites More sharing options...
Guest BigMac530 Posted January 30, 2011 Share Posted January 30, 2011 If i remember correctly the BSOD said at the bottom "Unable to save to dump" or something along those lines. Link to comment Share on other sites More sharing options...
Guest BigMac530 Posted January 30, 2011 Share Posted January 30, 2011 The BSOD im talking about is not being picked up "BlueScreenView". Link to comment Share on other sites More sharing options...
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